Frequently Asked Questions
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Do I need a referral to book an appointment?
No, a referral is not required. You can book directly with us for a consultation to see any of our medical practitioners, nurses and dermal therapists.
How do I schedule a consultation?
You can book a consultation online, call us, or visit the clinic in person.
What should I bring to my first appointment?
Please arrive 10 minutes before your first appointment so you have time to complete your paperwork. Your Medicare card is required to process your rebate which is applicable for medical consultations only. Also, please bring a list of any medications you are taking and details about any products you are using on your skin.
Do you offer free consultations?
Initial consultations with our nurses and dermal therapists are complimentary. Appointments with our medical practitioners always incur a fee. A Medicare rebate will apply for medical consultations, such as medical skin issues, skin cancer and women’s health. There is no rebate for aesthetic consults.

Aesthetic / Skin / Laser Treatments
Why are some treatments not mentioned on your website?
The TGA prohibits direct advertising of prescription-only medications, including injectables, to the public. This includes specific product names, before-and-after images, or promotional claims about effectiveness. Medical professionals are expected to provide balanced, information rather than marketing claims that might mislead consumers. Australian law requires a consultation with a qualified medical professional (such as a doctor or nurse prescriber) before these treatments can be recommended as they may not be the most appropriate option for your concerns. We encourage you to book a consultation with Dr Amy O’Brien or Nurse Sally Logan to find out more, remembering that initial consultations with our nurses are free.
What conditions can be treated with laser therapy?
Laser treatments address tattoos, pigmentation, redness, broken capillaries, angioma, port wine stains, scarring (including acne scars), fine and deep lines, texture, skin laxity, benign skin lesions and more.
Is laser treatment painful?
Patients report varied levels of discomfort, depending on individual tolerance, the laser being used and the settings chosen. For most people laser is tolerable. A topical numbing agent is applied if needed. This will be discussed with you prior to your procedure. Cool compress may also be used during your procedure to help manage any discomfort.
How many sessions will I need for optimal results?
The number varies depending on the laser used, the condition being treated and the settings chosen/tolerated. One session may be required for some issues –such as high-level laser resurfacing, laser assisted PDT, and spot treatments. However, most patients require 3–6 sessions to address their concerns.
What is the downtime for laser treatments?
Downtime depends on the treatment; some have no downtime, while others may require up to 7 days for recovery. Most lasers have little to no downtime, with you being able to continue with daily activities after treatment. We would usually advise you to avoid the sun/use sun protection, avoid physical activity for 24 hours and not to use active skin care until your skin has settled.
What is Rejuran?
Rejuran is a skin rejuvenation treatment that uses polynucleotides, derived from salmon DNA, to repair and regenerate the skin. It is administered through microinjections and works by stimulating collagen production, improving skin elasticity, reducing fine lines, and enhancing hydration. The treatment is commonly used for anti-aging, acne scars, and overall skin texture improvement.
What is a chemical peel, and how does it work?
A chemical peel uses a solution to exfoliate the skin, improving texture, tone, and clarity. Your appointment is 50 minutes in length and includes LED light treatment.
What is microneedling, and what are the benefits?
Microneedling stimulates collagen production to reduce scars, wrinkles, and pores.
What skin conditions can be treated with led light therapy?
LED therapy treats acne, inflammation, and signs of ageing.
Can you treat acne and acne scars?
Yes, we offer a variety of treatments, including laser therapy, peels, microneedling and subcision.
How should I prepare for my treatment?
Follow our pre-treatment guidelines, which may include avoiding sun exposure and certain skincare products. Take antiviral medication if advised to prevent cold sores. Apply numbing cream prior to your appointment if needed.
Can I wear makeup before my appointment?
It’s best to arrive with a clean face, free of makeup.
Are there any medications I should avoid before treatment?
If having ablative laser or any treatment involving injections, blood-thinning medications like aspirin, NSAIDs, St John’s Wort, garlic, gingko biloba should be avoided unless advised otherwise. Patients taking warfarin or a direct oral anticoagulant (DOAC), should have been advised on whether to continue or stop these medications prior to any procedure. If in doubt – please contact O’Skin for clarification.
Can I get treated if I have a tan?
Certain treatments are not recommended for recently tanned skin.
What are the aftercare instructions following laser?
We provide detailed aftercare instructions specific to each treatment.
How long is the recovery period?
Recovery time varies; most treatments have minimal downtime. During your consultation you will be advised if you require down time for any procedure.
Are there restrictions on sun exposure after treatment?
Yes, we recommend avoiding sun exposure and using sunscreen. Whether having a skin treatment or not, you should always be aware of the risks of sun exposure for both skin cancer prevention and ageing effects of UV.
What should I do if I experience side effects?
Contact O’Skin immediately for advice. We are always happy to hear from you, to reassure you about most side effects, or help you manage more serious concerns.
When can I resume wearing makeup or skincare products?
Generally, after 24 hours, but it depends on the treatment. You will be given specific advice after your treatment.
What skincare brands do you recommend?
We recommend and stock AST brands Aspect Doctor and Aspect Sun. We are the sole Tasmanian stockist of premium brand Aspect Platinum.
Skin Cancer
How long does a skin check take?
A standard full skin check typically takes 30 minutes. Limited and single spot checks are available and usually take 10-20 minutes.
How often should I get a skin check?
This depends on your risk factors. The Australian Guidelines do not recommend annual skin checks for general surveillance but encourage patients to self-monitor and present with any concerns. People with a history of skin cancer or high-risk factors may require frequent visits.
What are the warning signs of skin cancer?
Look out for new moles and spots that have an irregular shape or uneven colour. It’s also important to monitor sores that don’t heal, red, scaly patches or lumps on the skin. You are welcome to contact O’Skin for an appointment to review these lesions. It is important to mention that you have a specific spot of concern so we can expedite your appointment.
What is the best way to prevent skin cancer?
Australia has the highest rates of skin cancer in the world. Protect yourself by wearing broad-spectrum sunscreen daily (SPF 50+), seeking shade and avoiding peak sun hours , wearing protective clothing, hats, and sunglasses and performing regular self-checks. If you have any concerns on your skin, then make an appointment to see a doctor with an interest in skin cancer.
What happens if a suspicious mole is found?
If a suspicious lesion is detected, your doctor may perform a biopsy or excision. If skin cancer is confirmed, treatment options will be discussed, including excision, or other nonsurgical treatments.
Will I have a scar after skin cancer removal?
Scarring is inevitable when excising a lesion, but our doctors aim to minimise this by using precise techniques. Post-treatment care can also help improve healing.
Can you check moles for cosmetic concerns as well?
Yes, we can assess moles for both medical and cosmetic reasons. If removal is for cosmetic purposes, it will not be covered by Medicare.
Special Considerations
Do you treat patients under 18 years old?
Yes, with parental consent for certain treatments.
Do you offer treatments for men?
Absolutely! We welcome patients of any age, gender and identity.
What precautions do you take for infection control?
We are a medical clinic are required to maintain strict hygiene and sterilisation protocols.
Payment
Are your treatments covered by Medicare or private health insurance?
Medical consultations and treatments may be covered; cosmetic procedures are not eligible for any Medicare reimbursement. Private health insurance rarely applies in this setting.
We are a private billing clinic.
We are a private billing clinic. We do not offer bulk billing of medical consults and procedures. There are no concessions for health care card holders.
What is your cancellation policy?
We require at least 24 hours’ notice for cancellations to a fee.